Office of the Ombudsperson
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The Office of the Ombudsperson was created in 1997 and is governed by Terms of Reference which outline the powers and responsibility of the Ombudsperson and the role of the Ombudsperson Committee.
The Ombudsperson, Nora Farrell (Ph.D., LL.M. (Osgoode), M.Ed. (UBC)) has extensive experience in providing Ombuds services in a wide variety of settings, in problem-solving and in dispute resolution. She also has experience as an investigator, a mediator and an educator.
Information acquired from: http://www.ryerson.ca/ombuds/about/ (Last accessed July 2017)