Hotel Managers' and Employees' Perceptions of Quality Service Management: A Qualitative Study
- F 568.03
- Unidad documental compuesta
- 1995
Parte deDavid Martin fonds
One copy of paper presented at ASAC (Administrative Sciences Association of Canada) conference in Windsor, Ontario. Paper co-authored by faculty members Martin and Harrison, and students Kuusisto and Saunders.
Martin, David W.